2020 was a year like no other – a year of massive change forced upon as we collectively reacted to the COVID-19 pandemic. Much has been written about the way in which we adapted to our changing circumstances, in particular, the need to pivot our business models to...
Intelligent automation of recordkeeping – an approach that really works
Over the past few months a remarkable collaboration has taken place between three parties: Pingar NZ, Synercon Australia and our client Auckland Transport. We each brought existing knowledge and toolsets, which we combined to build an Intelligent Automation platform...
Why you need ontologies to automate records appraisal and classification
Even information professionals need a helping hand to appraise and classify the growing document stockpile. Not surprising then that most organisations we work with have reached the same point where autoclassification is the only viable solution to appraise, capture...
Eating our own (auto-classification) dogfood and loving it
It's always been my contention that we folk in information management should use our own products. So that we can experience the same pain as our users are feeling. So here at Synercon we use our own a.k.a.® software to build metadata and classification schemes which...
The dark art of classification
Everywhere I go people are creating classification schemes. All sorts of people are doing it: programmers, business and data analysts, information and enterprise architects. Mostly they are doing it because they are in the process of building an information system and...