Web Analytics Made Easy - Statcounter


Providing the cross-functional skills required to manage today’s complex information environments.

Essential skills for today – and tomorrow

Information professionals must work across the spectrum and understand where IT, records management and business analysis meet.

You need cross-functional skills to stay relevant in the industry.

With digital transformation, the old ways of managing information have become ineffective and irrelevant. The key to our future is to build artificial intelligence into our information systems and make the systems to do the work.

We enable the automation of information governance by building software tools for enterprise metadata, taxonomy and ontology management. We provide expertise in the design of intelligent data models that support auto-classification and auto-appraisal, and build state-of-the art taxonomies and ontologies.

Integrative learning approach

Synercon delivers integrative learning – education and training that connects the multiple branches of information governance.

Our trainings program are designed to facilitate knowledge transfer between disciplines.

By incorporating the strengths and lessons learned of each profession, we help you build information governance instruments that are fit for today’s digital environment.

Continuous learning experience

We approach your training as a continuous learning experience which enables self-paced learning for teams and individuals. As part of our training programs you will receive:

  • On-demand learning sessions that are scheduled to keep pace with your learning needs
  • A personalised project site for continuous access to recordings of your training sessions,
  • Online training supports including online courses, how-to videos, quick start guides, infographics, tips and tricks.

Best practice advice from experts

As system design changes, so do the information governance instruments. But we still need to understand the underlying principles in order to build best practice instruments.

Our role is to teach you how to fish – to transfer knowledge and know-how through our training programs.

We aim to give you to achieve mastery of information governance tools and techniques.

We know how to do this stuff. Synercon has been designing software and building information governance instruments around the globe since 1998 – so we have a deep understanding of information governance processes and the ISO standards that govern them.



When we train you to use a.k.a. software, we also teach you to build information governance solutions.


The a.k.a. training menu includes:

  • Information governance solutions you can build with a.k.a.
  • Getting familiar with the a.k.a. user interface to undertake typical tasks such as editing, searching, importing and exporting, generating interactive reports
  • Using the a.k.a. Library to build metadata catalogues, controlled vocabularies and information asset registers
  • Using the a.k.a. Architect to build taxonomies, ontologies, disposal schedules and other schemes
  • Exchanging a.k.a. schemes with information systems such as Content Manager and SharePoint
  • Customising the database and configuring new entities and schemes using the a.k.a. Designer
  • Managing multilingual content
  • Applying governance to your work using audit, workflow

a.k.a. training programs are filled with best practice approaches for metadata management, classification, appraisal and information asset management.


Get the brochure


This one day workshop is designed to equip you with the knowledge to build classification schemes (metadata, taxonomies and ontologies) that are fit for current and future information management systems.

You’ll learn how to translate current classification schemes and disposal schedules into more flexible data models that support automation, integration and interoperability between eCM systems, including SharePoint.



  • Developing metadata
  • Standardising metadata
  • A spectrum of taxonomies
  • Auto-classification
  • Migration & interoperability


Get the brochure


This one day workshop tackles the challenges associated with designing and developing best practice taxonomies that are fit for purpose.

You’ll explore different taxonomic structures, discuss how structure relates to function and examine the elements used to build taxonomies; design a taxonomy framework; create a facet map; and apply taxonomic standards and best practice techniques. The course also covers issues relating to the uptake and ongoing maintenance of taxonomies.



  • The role of taxonomies 
  • Developing taxonomies
  • Standardising taxonomies
  • The future of taxonomies
  • Maintaining taxonomies
  • Implementing taxonomies


Get the brochure


This one day workshop addresses metadata, standards and data modelling techniques essential to good system design in eCM, SharePoint and business systems.

You’ll learn how to build better systems – how to bring metadata under control, standardise metadata for sharing and interoperability, enrich metadata for improved information governance, and design metadata models that support mapping and intelligent data capture.



  • Developing metadata
  • Standardising metadata
  • Metadata management
  • Interoperability, mapping and migration
  • System design and data modelling


Get the brochure

Got a question?

Send us a message and we’ll do our best to help.

Pin It on Pinterest